Refund Policy | SCC

Refund Policy

Division: Workforce Solutions
SCC Policy Number:
 
SP5.4.3-1
Issued: 
January 25, 2019
Revised: 
Approved SCC President/CEO: 
January 25, 2019
Reference KCTCS Policy: 
5.4.3 KCTCS Refund Policy

 


Overview:

The refund policy is included in the KCTCS catalog. Since Workforce Solutions classes have irregular starting dates, refunds will be prorated based upon a 16-week session.

Policy:

Not for Credit Refunds – (Campus CE)

REFUND POLICY:  Full refunds are given for all courses cancelled by Workforce Solutions.  Full refunds will be given if students cancel their registration at least three business days prior to the course starting date.  After that, no refunds will be granted – no exceptions.  Refunds normally take 3-4 weeks to process.

LINEMAN REFUND POLICY:  Full refunds are given for all courses cancelled by Workforce Solutions.  Full refunds will be given if students do not return on the second day of class.  Lineman students who elect to return to class on the second day, regardless of self-pay or WIA eligible status, are not eligible for a refund for any reason. After that, no refunds will be granted – no exceptions.  Refunds normally take 3-4 weeks to process.

CDL REFUND POLICY:  Full refunds are given for all courses cancelled by Workforce Solutions.  Full refunds will be given if students do not return to the third day of class.  After that, no refunds will be granted – no exceptions.  Refunds normally take 3-4 weeks to process.

For Credit Refunds – (PeopleSoft)

REFUND POLICY:  Full refunds are given for all courses cancelled by Workforce Solutions. 

Two – Three Day Classes:  Full refunds will be given if students cancel their registration at least three business days prior to the course starting date.  After that, no refunds will be granted – no exceptions.  Refunds normally take 3-4 weeks to process.

Longer Classes:

Session

100%

50%

No Refund

16-week

By 7th day

8th-29th day

After 29th day

8-week

By 4th day

5th-15th day

After 15th day

6-week

By 3rd day

4th-11th day

After 11th day

5-week

By 2nd day

3rd-9th day

After 9th day

4-week

1st day

2nd-7th day

After 7th day


PEOPLESOFT REFUNDS

Refunds for credit card payments on student accounts in PeopleSoft will be refunded back to the credit card. These refunds are processed by KCTCS every Thursday.

If THIRD PARTY pays the tuition, a third party contract should be established before the class and the student attached to that contract with payment posting to the contract as well.

REFUND for THIRD PARTY will require a completed BA8 with documentation using the chart string below:

 

Business Unit

Fund

Dept.

Program

Class

Account

REFUNDS - 3rd party PeopleSoft

68140

01

999999

99999

00

12100