ConceptKCTCS/KCTCSConcept News Item | Somerset Community College

If You Don't Love Your Customer, Someone Else Will!

Jan 17, 2014 | 11:30 AM - 01:00 PM | College Cafe

This informative and interactive lunchtime course will cover what every customer wishes your business knew about them, the 5 P’s of excellent customer service, what makes the real difference in the customer’s mind, how people perceive us ON THE PHONE and IN PERSON and how to deal with difficult customers.

Friday, January 17th from 11:30-1:00pm.  $20 for Mason Co. Chamber Members/ $25 others.  For more information, or to register please email or call 606-759-7141 ext. 66120.